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May 2003

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 Shore Health System: From High School Counselors to Elementary and Middle School Students — The Patient Approach to Nurse Recruitment

Shore Health System is taking the long view on nurse recruitment: among its priority goals are “Enhance the image of nursing for elementary and secondary school students,” and “Influence youth to choose nursing as a career.” So it’s no surprise that before program director Cynthia Watson can describe the health system’s youth outreach efforts, she must first say good-bye to a high school guidance counselor who has dropped by her office.

“That was one of my counselors,” she explains—the “my” providing an indicator of the hard-won progress Watson has made in positioning the health system as a good source of information on nursing and other health care careers.

“Counselors tell us they need concrete facts when they work with students,” Watson notes. “So we identify specific careers and provide answers to such basic questions as ‘How much training do you need to be a respiratory therapist; where can you go to school to get it, and how much will it cost; and how much can you expect to be paid when you graduate?’”

Watson uses a variety of methods to educate guidance counselors on health care careers in general and nursing in particular. She has visited more than 50 schools in the health system’s five-county region to talk to counselors face to face, and all high schools and middle schools have received a video explaining the specifics of nursing as a career as well as annual packets of printed information. Watson has also spoken to school district representatives in regional health career meetings and to smaller groups of career counselors.

“We learned early that just presenting the information once is not enough,” says Watson. “Counselors receive a lot of information, and they may not remember that they have ours.

They need to be continually reinforced—the bottom-line goal is to have them remember where the information can be obtained.”

Over the past two years Shore Health System has used its five-year, $600,000 state Nurse Support Program grant from the Health Services Cost Review Commission to launch or refurbish a whole spectrum of nurse recruitment programs, including a number targeted at area youth. The latter include:

  • Mini-health fairs targeted to elementary and middle-school students. This past year roughly 250 students, in batches of 50–60, came to the system’s Easton Memorial Hospital to tour service areas (the critical care ambulance is a high point) and, fortified with such fair-like food as hotdogs, to visit a roomful of health-related interactive stations. There they can test their respiratory prowess and learn the “ins and outs” of their blood pressure. Every information table also offers specifics on how a student would prepare for a related health care career.
  • A paid health career summer program for high school students. Six students completed the program in its first year, with placements in surgical services, maternity, skilled nursing, cardio-pulmonary service, and the professional practice department. Two of the students are now in nursing programs; the remaining four are seriously considering health career programs.
  • School-year job internship opportunities for high school students. While already in place before the health system received its state grant, the grant has allowed this program to be restructured. A semester-long internship provides the opportunity for students to work alongside nurses and other health career workers while exploring careers as part of their school's curriculum. Tightened performance indicators have had marked success; prior to restructuring, three to five students took part; this year, a total of 50 students have participated. Of those who previously completed the internship, five went on to nursing school and at least ten participated in the health career club the health system supports as part of a collaborative effort with regional educational programs. (The club serves high school students as well as college students enrolled in health career prerequisite courses. Each monthly meeting focuses on a particular area such as surgical or emergency services, with nursing consistently represented.)

In summing up, Watson notes that she not only works with local schools but also with chambers of commerce, faith-based organizations, county social service agencies, and community groups to spread the nursing-career word. For example, she organized a health fair for the isolated and medically underserved population of Chesapeake Bay’s Tilghman Island; 20 health care agencies provided health care support, including giving 60 flu shots. “It’s all part of my charge to improve the image of nursing, not only for the young but also for the larger community,” says Watson.

Contact:
Cynthia Watson, RN BSN
Nurse Support Program Specialist
Shore Health System
219 S. Washington Street
Easton, MD 21601
410-822-1000 ext. 5457
cwatson@shorehealth.org

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