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February 2004 issue

Anne Arundel Medical Center  The University of Maryland Medical Center Expands Education Benefits to Cover Every Stage of Life

One lesson emerging from hospitals’ ongoing recruitment and retention efforts is that unique job benefits can, over time, reduce turnover. The challenge, however, is offering the right benefits for the hospital and its employees.

The University of Maryland Medical Center believes it has found an answer in expanded educational benefits — greatly expanded benefits. “All employees can now find educational benefits that suit their interests and needs,” says Ann Regier, the medical center’s director of clinical practice and professional development. She notes that previously, educational benefits were limited to tuition reimbursement for employees pursuing an academic degree.

Regier explains that the expanded program is grounded in the realization that not everyone has the same education needs. “We now define education more broadly,” she says. “We recognize both formal and informal educational opportunities.”

So, while the new program continues to provide tuition assistance for degree-seeking employees (and in fact, increased that support), it also covers seminars and workshops in their various configurations, from half days to full days. In addition, it reimburses for dues paid to professional organizations, and for subscriptions to professional journals. Prep courses for critical care certification as well as the application fees are covered. “Employees are eligible for $500 in broadly defined continuing education support — a benefit that virtually every employee should be able to take advantage of, ” notes Regier.

There is a further benefit for direct patient care staff and their families (the only benefit so limited): Qualified dependents who attend college are eligible for tuition assistance. “An employee could have three children in college at the same time and still receive benefits,” Regier notes. “In fact, the employee could be in graduate school or enrolled in a continuing education program, and also receive a benefit.”

The medical center has not overlooked employees with younger children, either: it has made a tax-advantaged 529 college savings plan available. While these plans don’t include an employer contribution, they do make saving for college easier for families that choose to take advantage of them.

All the expanded benefits were launched at the same time, in 2002. While the medical center is measuring employee response, it is still too early to judge the program’s longer-term impact on retention. In fact, says Regier, employees are still learning how to access the benefit with the broadest base, the $500 continuing education benefit. Use is, however, increasing.

“While we’re still growing the number of participants,” says Regier, “it’s really the sum of all these parts that we’re interested in. We’re proud of crafting a plan that has something to offer no matter where an employee is in life, and with so many ways to use it.”

Contact:
Ann Regier
Director, Clinical Practice and Professional Development
University of Maryland Medical Center
Phone: 410/328-6257
E-mail: aregier@umm.edu

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